How to keep customers engaged + excited
One of the big red flags for customer churn is lack of engagement with your product and your company. Once your customers stop using your product and stop answering your calls, it’s just a quick step for them to cut all ties. The trick to avoid this is to keep them happy and engaged. But how do you do that?
It can be daunting to find new ways to maintain a lively interaction with your customers and continuously offer great support to foster this crucial business relationship. And, the bigger you get, the harder it is to keep it up. But keeping customers engaged doesn’t have to be hard! All you need is to have some key strategies in place and the right tools to help you.